SUBSPLASH APP and Greenbrier Community Church (dba Open House Community Church)
Last updated February 19, 20256
This privacy policy describes the collection, use, protection, disclosure, correction, and deletion of your personal information by Greenbrier Community Church (dba Open House Community Church) and Subsplash. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Subsplash, and we go to great lengths to protect it.
This privacy policy applies to the websites located at subsplash.com and thechurchapp.com, including all subpages and successor pages, as well as all software and services that we offer, including but not limited to those services that we offer through our websites when you register for a Subsplash account (collectively referred to as the “Subsplash Account Services”).
Subsplash may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
WHY WE COLLECT PERSONAL INFORMATION
We collect your personal information because:
PUBLICLY DISPLAYED INFORMATION IS PUBLIC
If you use a bulletin board, streaming service, messaging service, or chat room on a SGreenbrier Community Church (dba Open House Community Church) or Subsplash website or Service you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Greenbrier Community Church (dba Open House Community Church) nor Subsplash is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by disclosing it in such forms or by enabling certain user features, Subsplash will collect that information from your interaction and the information will become publicly available.
WHEN WE DISCLOSE YOUR INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash take your privacy very seriously. Greenbrier Community Church (dba Open House Community Church) nor Subsplash do not sell or rent your contact information to other marketers or any other third party. If you wish to utilize the Subsplash Account Services, Subsplash discloses your information to third-party service providers and institutions for purposes of processing and transmitting information to drive the correct data and content between servers and apps for your experience. If you invite other users to one of our services, we may inform the person(s) you invite of who has invited them. Subsplash may share aggregated and anonymized forms of personal information with third parties, in which case, the information shared will be shared in a deidentified and non-identifiable form.
WITHIN THE SUBSPLASH GROUP
Subsplash, Inc. and Subsplash Wallet, LLC both operate under the name “Subsplash” and they operate as a group. To help us provide superior service, your personal information may be shared with legal entities within the Subsplash group globally who will take reasonable steps to safeguard it in accordance with Subsplash’s privacy policy.
WITH OUR SERVICE PROVIDERS, VENDORS, AND STRATEGIC PARTNERS
There are also times when it may be advantageous for Subsplash to make certain personal information about you available to companies that Subsplash has a strategic relationship with or that perform work for Subsplash to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in strict accordance with Subsplash’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Subsplash website.
PARTNER PROMOTIONS
We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by and/or associated with a third party partner, then the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
BUSINESS TRANSFERS
We may choose to buy or sell assets and may share and/or transfer customer information, including Personal Information, in connection with the evaluation of and entry into such transactions and based on our legitimate interests. Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be one of the assets transferred to or acquired by a third party.
LAWFUL REQUESTS
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we reasonably determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
SUBSPLASH GIVING
Subsplash Giving is web-enabled functionality that can be used with a web browser and on mobile devices. It was developed by Subsplash to enable donors to donate money to third-party organizations. If you choose to use the Subsplash Giving functionality to donate money, Subsplash and the payment processor will collect personal information from you, including your name, contact information, the donation amounts, and the payment processor receives certain payment information (e.g. credit card number, billing address, security code) and will use that information to process payments and provide you records of the transactions. Donor information will be shared with the Gift Recipient.
When you send a text message to Subsplash or Subsplash Wallet for purposes of utilizing text-to-give functionality, you will be disclosing your cell phone number to Subsplash, Inc., and you thereby consent to receiving a hyperlink to the Subsplash Wallet donation portal via text message. In order to stop receiving texts from Subsplash or Subsplash Wallet, respond to the text message by typing, “STOP.”
SUBSPLASH LIVE
Subsplash Live utilizes Google (YouTube) API Services, in accordance with the guidelines specified in the Google Privacy Policy and the Google API Services User Data Policy. Our apps use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use Requirements.
This access is crucial for obtaining your organization's YouTube channel name and ID, as well as for initiating live streams and broadcasts on behalf of your organization. The objective is to display the connected channel in your Subsplash Dashboard and to create syndicated live broadcasts within that channel. If you decide to revoke Subsplash Live's access to your YouTube data, you can manage this through the Google security settings page at https://security.google.com/settings/security/permissions. For any questions or concerns regarding Subsplash Live's privacy practices, please contact Subsplash.
COOKIES AND OTHER TECHNOLOGIES
As is standard practice on many corporate websites, Greenbrier Community Church (dba Open House Community Church) and Subsplash’s websites use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
If, however, you prefer not to enable cookies, you can disable them in your browser. Please note that certain features of the Greenbrier Community Church (dba Open House Community Church) and Subsplash websites and Subsplash online products will not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may also track usage data, such as how frequently you visit our site or use our applications, how many messages you send, and how you engage with our content.
We also use Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
We also may use other Google Analytics tools, such as Demographics and Interest Reporting, which enable us to learn more about the characteristics and interests of the users who visit our Site, and Remarketing with Google Analytics, which enables us to provide relevant advertising on different websites and online services.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page.
We use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
In some of our email messages we use a “click-through URL” linked to content on the Subsplash website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email. In addition, we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Subsplash websites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Subsplash online store, or through your Subsplash accounts, you must use an SSL-enabled browser such as Safari, Google, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari or Google.
INTEGRITY OF YOUR PERSONAL INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash allow you to keep your personal information accurate, complete, and up to date. Naturally, you have the right to access, correct and delete the personal information you have provided, though you may not delete all information if you wish to maintain an account with Subsplash and Subsplash is required to retain some information with regard to Subsplash Giving transactions and donors. Despite our best efforts, errors sometimes do occur. If you identify any personal information that is out-of-date, incorrect or incomplete, let us know and we will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. In the event that you delete your information, such deletion may make it impossible for Greenbrier Community Church (dba Open House Community Church) and Subsplash to continue offering you some or all of the Subsplash Account Services.
Greenbrier Community Church (dba Open House Community Church) and Subsplash retain personal information only as long as we are required to for our business relationship or as required by Federal or Provincial laws, subject to reasonable industry practices for records retention. Greenbrier Community Church (dba Open House Community Church) and Subsplash have appropriate procedures in place with respect to the destruction, deletion and disposition of personal information when it is no longer required by Greenbrier Community Church (dba Open House Community Church) or Subsplash, subject to applicable law.
CHILDREN
Greenbrier Community Church (dba Open House Community Church) and Subsplash recognize that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under the age of 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Subsplash purchaser of the product, and will be treated as such by this privacy policy. If a child under the age of 13 submits personal information to Greenbrier Community Church (dba Open House Community Church) or Subsplash without the consent of their parent or guardian and we learn that that personal information is the information of a child under the age of 13, we will delete the information as soon as possible.
We will never share, sell, rent, or transfer children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users which may include aggregated information that does not identify a particular person. In addition, we may disclose children’s personal information:
You can review, change or delete your child’s personal information by:
To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
Last updated February 19, 20256
This privacy policy describes the collection, use, protection, disclosure, correction, and deletion of your personal information by Greenbrier Community Church (dba Open House Community Church) and Subsplash. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Subsplash, and we go to great lengths to protect it.
This privacy policy applies to the websites located at subsplash.com and thechurchapp.com, including all subpages and successor pages, as well as all software and services that we offer, including but not limited to those services that we offer through our websites when you register for a Subsplash account (collectively referred to as the “Subsplash Account Services”).
Subsplash may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
WHY WE COLLECT PERSONAL INFORMATION
We collect your personal information because:
- It helps Greenbrier Community Church (dba Open House Community Church) and Subsplash deliver and administrate your Subsplash Account Services;
- It helps Subsplash deliver a superior level of customer service;
- It enables Subsplash to give you convenient access to our products and services and focus on categories of greatest interest to you;
- It helps Greenbrier Community Church (dba Open House Community Church) and Subsplash keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about. If you do not want Subsplash to keep you up to date with Subsplash news, software updates and the latest information on products and services please submit your request here or send an email request to privacy@subsplash.com.
PUBLICLY DISPLAYED INFORMATION IS PUBLIC
If you use a bulletin board, streaming service, messaging service, or chat room on a SGreenbrier Community Church (dba Open House Community Church) or Subsplash website or Service you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Greenbrier Community Church (dba Open House Community Church) nor Subsplash is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by disclosing it in such forms or by enabling certain user features, Subsplash will collect that information from your interaction and the information will become publicly available.
WHEN WE DISCLOSE YOUR INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash take your privacy very seriously. Greenbrier Community Church (dba Open House Community Church) nor Subsplash do not sell or rent your contact information to other marketers or any other third party. If you wish to utilize the Subsplash Account Services, Subsplash discloses your information to third-party service providers and institutions for purposes of processing and transmitting information to drive the correct data and content between servers and apps for your experience. If you invite other users to one of our services, we may inform the person(s) you invite of who has invited them. Subsplash may share aggregated and anonymized forms of personal information with third parties, in which case, the information shared will be shared in a deidentified and non-identifiable form.
WITHIN THE SUBSPLASH GROUP
Subsplash, Inc. and Subsplash Wallet, LLC both operate under the name “Subsplash” and they operate as a group. To help us provide superior service, your personal information may be shared with legal entities within the Subsplash group globally who will take reasonable steps to safeguard it in accordance with Subsplash’s privacy policy.
WITH OUR SERVICE PROVIDERS, VENDORS, AND STRATEGIC PARTNERS
There are also times when it may be advantageous for Subsplash to make certain personal information about you available to companies that Subsplash has a strategic relationship with or that perform work for Subsplash to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in strict accordance with Subsplash’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Subsplash website.
PARTNER PROMOTIONS
We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by and/or associated with a third party partner, then the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
BUSINESS TRANSFERS
We may choose to buy or sell assets and may share and/or transfer customer information, including Personal Information, in connection with the evaluation of and entry into such transactions and based on our legitimate interests. Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be one of the assets transferred to or acquired by a third party.
LAWFUL REQUESTS
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we reasonably determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
SUBSPLASH GIVING
Subsplash Giving is web-enabled functionality that can be used with a web browser and on mobile devices. It was developed by Subsplash to enable donors to donate money to third-party organizations. If you choose to use the Subsplash Giving functionality to donate money, Subsplash and the payment processor will collect personal information from you, including your name, contact information, the donation amounts, and the payment processor receives certain payment information (e.g. credit card number, billing address, security code) and will use that information to process payments and provide you records of the transactions. Donor information will be shared with the Gift Recipient.
When you send a text message to Subsplash or Subsplash Wallet for purposes of utilizing text-to-give functionality, you will be disclosing your cell phone number to Subsplash, Inc., and you thereby consent to receiving a hyperlink to the Subsplash Wallet donation portal via text message. In order to stop receiving texts from Subsplash or Subsplash Wallet, respond to the text message by typing, “STOP.”
SUBSPLASH LIVE
Subsplash Live utilizes Google (YouTube) API Services, in accordance with the guidelines specified in the Google Privacy Policy and the Google API Services User Data Policy. Our apps use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use Requirements.
This access is crucial for obtaining your organization's YouTube channel name and ID, as well as for initiating live streams and broadcasts on behalf of your organization. The objective is to display the connected channel in your Subsplash Dashboard and to create syndicated live broadcasts within that channel. If you decide to revoke Subsplash Live's access to your YouTube data, you can manage this through the Google security settings page at https://security.google.com/settings/security/permissions. For any questions or concerns regarding Subsplash Live's privacy practices, please contact Subsplash.
COOKIES AND OTHER TECHNOLOGIES
As is standard practice on many corporate websites, Greenbrier Community Church (dba Open House Community Church) and Subsplash’s websites use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
If, however, you prefer not to enable cookies, you can disable them in your browser. Please note that certain features of the Greenbrier Community Church (dba Open House Community Church) and Subsplash websites and Subsplash online products will not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may also track usage data, such as how frequently you visit our site or use our applications, how many messages you send, and how you engage with our content.
We also use Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
We also may use other Google Analytics tools, such as Demographics and Interest Reporting, which enable us to learn more about the characteristics and interests of the users who visit our Site, and Remarketing with Google Analytics, which enables us to provide relevant advertising on different websites and online services.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page.
We use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
In some of our email messages we use a “click-through URL” linked to content on the Subsplash website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email. In addition, we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Subsplash websites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Subsplash online store, or through your Subsplash accounts, you must use an SSL-enabled browser such as Safari, Google, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari or Google.
INTEGRITY OF YOUR PERSONAL INFORMATION
Greenbrier Community Church (dba Open House Community Church) and Subsplash allow you to keep your personal information accurate, complete, and up to date. Naturally, you have the right to access, correct and delete the personal information you have provided, though you may not delete all information if you wish to maintain an account with Subsplash and Subsplash is required to retain some information with regard to Subsplash Giving transactions and donors. Despite our best efforts, errors sometimes do occur. If you identify any personal information that is out-of-date, incorrect or incomplete, let us know and we will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. In the event that you delete your information, such deletion may make it impossible for Greenbrier Community Church (dba Open House Community Church) and Subsplash to continue offering you some or all of the Subsplash Account Services.
Greenbrier Community Church (dba Open House Community Church) and Subsplash retain personal information only as long as we are required to for our business relationship or as required by Federal or Provincial laws, subject to reasonable industry practices for records retention. Greenbrier Community Church (dba Open House Community Church) and Subsplash have appropriate procedures in place with respect to the destruction, deletion and disposition of personal information when it is no longer required by Greenbrier Community Church (dba Open House Community Church) or Subsplash, subject to applicable law.
CHILDREN
Greenbrier Community Church (dba Open House Community Church) and Subsplash recognize that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under the age of 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Subsplash purchaser of the product, and will be treated as such by this privacy policy. If a child under the age of 13 submits personal information to Greenbrier Community Church (dba Open House Community Church) or Subsplash without the consent of their parent or guardian and we learn that that personal information is the information of a child under the age of 13, we will delete the information as soon as possible.
We will never share, sell, rent, or transfer children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users which may include aggregated information that does not identify a particular person. In addition, we may disclose children’s personal information:
- To third parties that the child’s parent or guardian approved through the Services.
- If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Subsplash, our customers or others, including to: (1) protect the safety of a child; (2) protect the safety and security of the Services; or (3) enable us to take precautions against liability; or
- To law enforcement agencies or for an investigation related to public safety.
You can review, change or delete your child’s personal information by:
- Logging on to your account; or
- Submitting a request here, or by sending us an email at privacy@subsplash.com.
To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.